Friendly, Patient and Kind
I just wanted to share a very positive experience we had while flying Frontier with my husband, toddler and elderly parents, one of whom is in a wheelchair. We had the pleasure of meeting Aimen, a young porter, who was…
Ever Present, Smiling and Accomodating
I’ve been meaning to email you and share what a nice job Shirley and Tom do here at the gates every day. They are ever present, smiling, accommodating, do their job and assist the agents with a variety of tasks.…
Open Doors Organization Honors Prospect CEO Vicki Strobel
Open Doors Organization presented the 2016 Disability Access Professionals Award to Prospect Airport Services President and CEO Vicki Strobel at the 6th Biennial Universal Access in Airports Convention in San Francisco today. The award was presented at the Open Doors Organization…
Prospect Launches Newest City: San Antonio
Prospect Airport Services, Inc. has announced it is now contracting with the San Antonio Airline Consortium to provide services to passengers and SAAT member airlines at San Antonio International Airport (SAT). Prospect will be providing wheelchair, skycap and baggage handling…
Kind Professionalism
On September 7, I flew to Charlotte to be with my daughter who was being operated on the next day. I require wheelchair assistance whenever I travel. Your organization sent Adron to assist me. Since this was the first time…
In the Air and on the Ground
I am extremely grateful for the assistance of your employees, in the air and especially on the ground. First, I was met by Tarek curbside at the Detroit airport. He was absolutely wonderful, getting me through the check-in and security…
Passport Recovered
My son flew a red eye from LAX to PHL after a long flight from Fiji. He was exhausted and left his passport on the plane. Since my number was the one on the reservation, I received a call from…
Above and Beyond
Here at Jetblue we always strive to give credit where it is deserved. I would like to give some recognition to Christina Mullins. These past couple of nights, she's been going above and beyond making sure our closing flights are…
Philadelphia Experience
I wanted you to know that we were greeted outside the airport and assisted with our baggage & wheelchair by a wonderful gentleman who made our travel easy & pleasant. This gentleman is a truly special person with skills to…
“Caught Being Consistently Safe” Award Presented
Prospect Airport Services President Vicki Strobel presents the award check to James Herbruck. (A portrait of company founder Bob Strobel is displayed on stage.) Prospect Airport Services celebrated its 50th Anniversary at a company and family gala earlier this month.…